Returns & Exchanges

At Daiso, we want you to be completely satisfied with your purchase. If you change your mind, you can return most items in their original packaging within 30 days of purchase with a valid receipt.

1

Verify Eligibility

Ensure the item is unused, in its original packaging, and not on the non-returnable list, such as food or personal hygiene products.

2

Locate Your Receipt

A valid original register receipt or order confirmation email is required for all returns and exchange transactions.

3

Visit a Store

Bring your item and proof of purchase to the customer service desk at any of our retail locations for immediate processing.

4

Receive Refund or Exchange

Once approved, we will issue a refund to your original payment method or assist you in selecting a replacement product of equal value.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing